User Roles in RantaiPangan
Understanding tiers and features for each user type in the local food supply chain ecosystem.
Supplier (Food Provider)
Tier 1: Individual / Independent Farmer
Target:
Individual farmers, small-scale breeders, or small fishermen.
Capacity:
Small to medium scale. Harvest may be seasonal with limited quantities.
Features:
- Basic supply input
- Update harvest schedule
- Simple digital profile
Tier 2: SMEs & Cooperatives (Farmer Groups)
Target:
Farmer groups, local collectors, village cooperatives, or food processing SMEs.
Capacity:
Medium scale. More stable stock, basic legality (NIB) available, can serve regular orders.
Features:
- Multi-supply input
- Verified business profile
- Accept stock bookings
Tier 3: Institutions & Agricultural Companies
Target:
Large plantation companies, fertilizer/food factories, national-level distributors.
Capacity:
Large scale (bulk/wholesale). Massive production capacity, independent logistics, complete legality.
Features:
- Long-term contract integration
- Large volume management
- Institutional search priority
Buyer (Food Consumer)
Tier 1: Individuals & Small Retailers
Target:
Households, small food stalls, mobile vegetable vendors.
Needs:
Small scale. Buying for daily needs or short-term stall stock.
Features:
- Find nearby supply
- Save/favorite suppliers
- Access WhatsApp contact
Tier 2: Restaurants & Medium Catering
Target:
Medium culinary businesses, event/office catering.
Needs:
Medium scale. Requires consistent raw materials and regular delivery.
Features:
- Specific search filters
- Save search history
- Check supplier production capacity
Tier 3: Institutions (MBG Program) & Distributors
Target:
Free Nutritious Meals (MBG) public kitchens, hospitals, hotels, or supermarkets.
Needs:
Massive scale. Requires strict stock certainty, contracts, and food safety certification.
Features:
- Mass radius-based search
- Filter legal entity suppliers
- Access aggregate harvest data